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Terms and conditions

These terms and conditions (the “Agreement”) govern the provision of services by Armeec Ltd. (“the Company”) to the Client. By engaging the Company’s services, the Client agrees to the following terms:

Definitions

The Company refers to Armeec Ltd, including its employees, agents, and subcontractors. The Client refers to any individual or organization engaging with the Company for services including, but not limited to, research, testing, investigations, consultancy, or similar services. The Project refers to the specific service(s) or work to be carried out by the Company for the Client, as described in the agreed scope of work. Equipment refers to any plant, machinery, or device for which the Company will carry out tests or investigations as part of the Project.

General Terms

By accepting the Company’s proposal or placing an order, the Client agrees to be bound by these terms and conditions. These terms govern all services provided by the Company unless otherwise expressly agreed in writing. These terms apply to all work undertaken by the Company for the Client, and no variation will be effective unless agreed in writing by both parties.

Quotations and Orders

All quotations issued by the Company are subject to change and are not binding until the Client’s order is confirmed in writing. Prices quoted do not include applicable taxes, duties, or any additional charges arising from delays or additional work required due to the Client’s actions. The Company reserves the right to revise prices if there are changes to the scope of work or unforeseen circumstances. Prices are exclusive of VAT, which will be charged at the prevailing rate. The Client is responsible for paying any applicable taxes or duties. Payment is due in full at the time of placing an order, unless otherwise agreed in writing. Clients with approved credit accounts will be invoiced and are required to settle accounts within 30 days of the invoice date, unless otherwise agreed. If payment is not received by the due date, the Company reserves the right to charge interest on overdue sums at a rate of 8% above the Bank of England base rate, as well as administrative fees.

Liability and Risk

The Company shall exercise reasonable care, skill, and diligence in carrying out the work. However, the Company shall not be liable for any loss or damage arising from the use of any reports, certificates, advice, or other deliverables, except where such loss or damage is caused by the Company’s negligence. The Company will not be liable for any delays caused by factors outside its control or for any indirect or consequential loss suffered by the Client as a result of such delays. In the event that the Company damages any Client equipment while on-site, the liability is limited to £100 or the replacement cost of the equipment, whichever is lower.

Work at the Client’s Property

The Client is responsible for ensuring that the worksite is safe and accessible for the Company’s staff. If the property is deemed unsafe or unsuitable for the work to be carried out, the Company reserves the right to stop work with a cancellation fee payable by the Client. The Client grants the Company permission to carry out any necessary testing, data collection, or other activities required to fulfill the agreed scope of work.

Confidentiality and Intellectual Property

The Company retains ownership of any intellectual property developed during the course of providing the services, including reports, designs, and other deliverables, until the Client’s obligations have been fully satisfied. The Client agrees to keep any proprietary information confidential and not disclose it without the prior written consent of the Company, except as required by law. No reports or certificates produced by the Company may be used in legal or arbitration proceedings without the prior written consent of the Company.

Data Protection

The Company is committed to complying with the Data Protection Act 2018 and any other applicable data protection laws. Any personal data collected from the Client will be used solely for the purpose of communicating with the Client and fulfilling the service requirements.

Indemnity

The Client agrees to indemnify the Company against any third-party claims arising from the Client’s breach of contract or negligence in connection with the Project.

Dispute Resolution

Any disputes arising from this Agreement will be resolved through alternative dispute resolution procedures, including arbitration, in accordance with UK law.

Termination

The Company may terminate the Agreement at any time if the Client fails to meet payment obligations or if any other circumstances arise that prevent the Company from continuing the work. In such cases, the Client will remain liable for any outstanding fees for work completed up until the point of termination.

Liability Limitations

The Company’s total liability for any claim arising from this Agreement, whether in contract or tort, shall not exceed £5,000,000, except in the case of death or personal injury caused by the Company’s negligence. Neither party shall be liable for any indirect or consequential losses, including loss of profit, revenue, or business.

Payment Terms and Refund Policy

Once a service is commissioned, the Company will not issue refunds. Cancellations made less than 48 hours before the scheduled service will be subject to a 100% cancellation fee. If the Client requires changes to the scope of work or delays the agreed work, the Company reserves the right to revise the price accordingly. All services are typically provided during standard working hours (Monday to Friday, 08:00 to 17:00). Additional charges may apply for services outside these hours or on public holidays.

Force Majeure

Neither party shall be held liable for failure to perform obligations under this Agreement due to circumstances beyond their control, including, but not limited to, acts of God, natural disasters, war, or governmental actions.